Only Prima Music has ...
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Prima Music is recognized for its excellence in customer service. We are especially proud of the accolades from our customers, like Janna Williamson from Chicago who wrote,
"Prima Music has proved to have, hands down, the best customer service I've ever encountered. Keep up the great work!".
Prima Music has four membership levels - Silver, Gold, Platinum, and Diamond. New members begin at our Silver level. After spending $300 you will become a Gold level member. Another $400 in orders will qualify you for our Platinum level. Our highest membership level, Diamond, is attained after an additional $500 in purchases. Once you qualify for a new membership level, you will never lose your membership status, provided you place at least one order per year. Membership discounts apply to every item we sell, every day of the year.
Prima Music's Member Levels:
Silver Level - 10% discount
Gold Level - 15% discount
Platinum Level - 20% discount
Diamond Level - 25% discount
Prima Music is the only music store that ships every order for free. There is no minimum purchase required to qualify for free shipping and, unlike other music stores, our free shipping offer is good every day of the year! Buy one piece of sheet music, or a box full, and the shipping is on us.
Prima Music's free shipping offer applies to the first shipment in the order via U.S. Postal Service delivery to United States and APO addresses. Other shipping options are available for an additional fee. Please allow 2-3 weeks for delivery. Please note: Free shipping offer does not apply to international or wholesale orders.
Prima Music will match any advertised price for identical items sold by an authorized music retailer. Simply notify us of the the advertised pricing and where you found it. We will gladly adjust the price.
Prima Music's Price Match Promise does not include offers from music stores that include bundling of items, free items, pricing errors, mail-in offers, items that are advertised as limited-quantity, open-box, clearance, liquidation sales, refurbished/used items, Deal of the Day items, or any item not deemed to be comparable by Prima Music. The Price Match Promise does not include non-licensed retailers, such as eBay or Amazon third-party resellers. The item must be in-stock at the competitor's store at the time the offer is presented to Prima Music. Any quantity discounts will be honored for the same quantity only. The Price Match Promise does not include direct sales from music publishers or their retail affiliates. The Price Match Promise is good for 10 days after purchase.
Why pay an additional 10% at other online stores, like Amazon? Prima Music is the only online music store that collects no sales tax on any order.
Prima Music will pay the sales tax in the states where a nexus exists. You may be responsible for sales and use tax that is imposed on the individual by state or local taxing authorities where no nexus exists.
Prima Music now has the largest online catalog of any music store in the world. With over one million music products available, Prima Music is your one-stop store for exactly what you need, when you need it.
Why Prima Music?
Price - Lowest Guaranteed
With Prima Music's every-day discounts, it is rare to find a lower advertised price at any other authorized music retailer. In the unlikely event that you find a lower price, we will gladly match that price before you complete your purchase, or up to 10 days after purchase. Some restrictions apply. See our Prima Match Promise for more details.
Shipping - Free on Every Order, Every Day
Prima Music is the only music store that ships every order for free. There is no minimum purchase required to qualify for free shipping and, unlike other music stores, our free shipping offer is good every day of the year! Buy one piece of sheet music or a box full, and the shipping is on us.
Membership - up to 25% off Everything
Conceived by music teachers, Prima Musicís unique membership program rewards teachers with increasing discounts of up to 25%. At Prima Music you do not need to wait until your favorite music is on sale or buy multiple copies of the same item in order to receive a discount. Prima Music members save up to 25% on every item, every day of the year. Membership registration is free.
Selection - Largest of any Music Store
With over one million items to choose from, Prima Music has the largest selection in the world! Prima Music stocks teaching material for all instruments and all grade levels, beginner through advanced. In addition to printed music, we carry an extensive selection of music products, including teaching aids, music gifts, awards, software, accessories, and more.
Service - Recognized Excellence
Our customers say it best:
"What a joy to do business with a company that STILL makes customer service a priority. You are excellent in every way." Myrna Ranne
"You have the best customer service of any of the online music retailers!" Kerry Drombosky
"Customer service is a rarity these days, and Prima Music is on top of its game and then some. Thanks a million!" Jeremy Goodman
"I would like to take this chance to express my gratitude for your one-of-kind-service! I'm forever grateful and will continue to use your business for the rest of my life as a dedicated music teacher. Thank you!!" Elizabeth Hsieh
"I always feel like there's some friendly person at the other end of my order making sure it's just right." Judy Maggs
"I have been absolutely thrilled with your quick and friendly customer service. Thank you for being awesome!" Susan Berg
"I tried two online music companies this year for comparison and I liked Prima Music better in every way, so I dropped the other one. Thanks for your personal service to music teachers!" Carrie Lindsay
"Prima Music is the only online music company where I purchase sheet music for my students. I really appreciate your great service. You are the best!!" Leeann Liu
About Prima Music
Founded in 2003, Prima Music has quickly grown to become one of the top exclusively online retailers of printed music to music teachers, students, and musicians. From our warehouse in Atlanta, Georgia, we ship to 181 countries around the globe. Designed by music teachers, especially for music teachers, our online store and staff of recognized experts make shopping a pleasure. Whether you are a private music teacher, a school or church music director, or an individual musician, we have exactly what you need. Combined with an extensive catalog of instant print sheet music, teaching aids, and accessories, Prima Music has the largest online catalog of any music store in the world. With unsurpassed discounts, guaranteed lowest prices, fast and friendly customer service, and free shipping on every order, Prima Music has become the first choice for music teachers worldwide.