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Prima Music is recognized for its
excellence in customer service. We are especially proud of the accolades from our customers, like Janna Williamson from Chicago who wrote,"Prima Music has proved to have, hands down, the best customer service I've ever encountered. Keep up the great work!". 
Prima Music has four membership levels - Silver, Gold, Platinum, and Diamond. New members begin at our Silver level. After spending $300 on sheet music and other music products you will become a Gold level member. Purchase another $400 in sheet music and you will qualify you for our Platinum level. Our highest membership level, Diamond, is attained after an additional $500 in sheet music and music product purchases. Once you qualify for a new membership level, you will never lose your membership status, provided you place at least one order for sheet music per year. Membership discounts apply to every item we sell, every day of the year.
Prima Music's Member Levels: Silver Level - 10% discount Gold Level - 15% discount Platinum Level - 20% discount Diamond Level - 25% discount 
Prima Music is the only music store that ships every order of sheet msuci for free. There is no minimum purchase required to qualify for free shipping and, unlike other music stores, our
free shippingoffer is good every day of the year! Buy one piece of sheet music, or a box full, and the shipping is on us.Prima Music's free shipping offer applies to the first shipment of sheet music or other music product in the order via U.S. Postal Service delivery to United States and APO addresses. Other shipping options are available for an additional fee. Please allow 2-3 weeks for delivery. Please note: Free shipping offer does not apply to international or wholesale orders. 
Prima Music will match any advertised price for identical sheet music or music products sold by an authorized music retailer. Simply notify us of the the advertised pricing and where you found it. We will gladly adjust the price.
Prima Music's Price Match Promise does not include offers from music stores that include bundling of items, free items, pricing errors, mail-in offers, items that are advertised as limited-quantity, open-box, clearance, liquidation sales, refurbished/used items, Deal of the Day items, or any item not deemed to be comparable by Prima Music. The Sheet Music Price Match Promisedoes not include non-licensed retailers, such as eBay or Amazon third-party resellers. The item must be in-stock at the competitor's store at the time the offer is presented to Prima Music. Any quantity discounts will be honored for the same quantity only. For promotional discounts that apply to the entire order, or multiple items, Prima Music will match the final order total, inclusive of shipping, handling, tax, and other additional fees. The Sheet Music Price Match Promise does not include direct sales from music publishers, wholesalers, or their retail affiliates. Prima Music reserves the right to determine the applicability of the Price Match Promise on a case-by-case basis. The Sheet Music Price Match Promise is good for 10 days after purchase. Please note: Due to frequent pricing changes by publishers, manufacturers, and suppliers, Prima Music's Price Match Promise does not match the retail price listed at other authorized music retailers or the price printed on the item. Our Price Match Promise guarantees that our final item price, after member discount and any other applicable promotions, will be equal to or lower than any other retailer's final item price. At the sole discretion of Prima Music, shipping costs will be considered in our final determination of the applicability of the Price Match Promise.
Why pay an additional 10% for sheet music at other online stores, like Amazon? Prima Music is the only online music store that collects
no sales taxon any order.Prima Music will pay the sales tax in the states where a nexus exists. You may be responsible for sales and use tax that is imposed on the individual by state or local taxing authorities where no nexus exists. 
Prima Music now has the
largest online catalog of sheet music and music products of any music store in the world. With over one million music products available, Prima Music is your one-stop store for exactly what you need, when you need it.Why Prima Music?Price - Lowest GuaranteedWith Prima Music's every-day discounts, it is rare to find a lower advertised price on sheet music or other music products at any other authorized music retailer. In the unlikely event that you find a lower sheet music price, we will gladly match that price before you complete your purchase, or up to 10 days after purchase. Some restrictions apply. See our
Price Match Promisefor more details.Shipping - Free on Every Order, Every DayPrima Music is the only music store that ships every order of sheet music or other music products for free. There is no minimum purchase required to qualify forfree shippingand, unlike other music stores, ourfree shippingoffer is good every day of the year! Buy one piece of sheet music or a box full, and the shipping is on us.Membership - up to 25% off EverythingConceived by music teachers, Prima Music's unique membership program rewards teachers with increasing discounts of up to 25%. At Prima Music you do not need to wait until your favorite sheet music is on sale or buy multiple copies of the same item sheet musict title in order to receive a discount.Prima Music members save up to 25% on every item, every day of the year. Membership registration is free.Selection - Largest of any Music StoreWith over one million items to choose from,
Prima Music has the largest selection of sheet music and music products in the world!Prima Music stocks teaching material forall instruments and all grade levels, beginner through advanced. In addition to sheet music, we carry an extensive selection of music products, includingteaching aids, music gifts, awards, software, accessories, and more.Service - Recognized ExcellenceOur customers say it best:
"What a joy to do business with a company that STILL makes customer service a priority. You are excellent in every way."
Myrna Ranne
"You have the best customer service of any of the online music retailers!"
Kerry Drombosky
"Customer service is a rarity these days, and Prima Music is on top of its game and then some. Thanks a million!"
Jeremy Goodman
"I would like to take this chance to express my gratitude for your one-of-kind-service! I'm forever grateful and will continue to use your business for the rest of my life as a dedicated music teacher. Thank you!!"
Elizabeth Hsieh
"I always feel like there's some friendly person at the other end of my order making sure it's just right."
Judy Maggs
"I have been absolutely thrilled with your quick and friendly customer service. Thank you for being awesome!"
Susan Berg
"I tried two online music companies this year for comparison and I liked Prima Music better in every way, so I dropped the other one. Thanks for your personal service to music teachers!"
Carrie Lindsay
"Prima Music is the only online music company where I purchase sheet music for my students. I really appreciate your great service. You are the best!!"
Leeann Liu
About Prima MusicFounded in 2003, Prima Music has quickly grown to become one of the top exclusively online retailers of sheet music to
music teachers, students, and musicians.From our warehouse in Atlanta, Georgia, we ship to 181 countries around the globe.Designed by music teachers, especially for music teachers, our online store and staff of recognized experts make shopping a pleasure. Whether you are aprivate music teacher, a school or church music director, or an individual musician, we have exactly what you need. Combined with an extensive catalog of instant print sheet music, teaching aids, and accessories,Prima Music has the largest online catalog of sheet music and music products of any music store in the world.Withunsurpassed discounts, guaranteed lowest prices, fast and friendly customer service, and free shipping on every order,Prima Music has become the first choice for music teachers worldwide.Prima Music - Music Teacher's First Choice for Sheet Music Worldwide! |
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